VIP Member Benefits
Benefits that grow according to your level.
- Member
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- Silver
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- Gold
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- Diamond
| Benefit | Member | Silver | Gold | Diamond |
|---|---|---|---|---|
| Points on every purchase | 1x | 1.25x | 1.5x | 2x |
| Points redemption (100 points = USD $1) | | | | |
| Birthday bonus points | 100 Pts | 200 Pts | 300 Pts | 400 Pts |
| Member Day events | — | | | |
| Free shipping | Orders over $79.00 | Orders over $79.00 | Orders over $79.00 | Every order |
How to Earn Points?
Four easy ways to start collecting.
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Join the Club
200 points
Join Now -
Shop & Earn
Earn points on eligible purchases
Start Shopping -
Subscribe to Our Newsletter
300 points
Subscribe -
Celebrate Your Birthday
100–400 points by tier
Add Your Birthday
FAQs
How is my tier determined?
Your tier is based on the total amount you've paid over the past 12 months: Silver at $100, Gold at $200 and Diamond at $600. Refunded orders aren't counted.
Can I lose my tier?
Tiers are recalculated on a rolling 12-month basis. If your spend falls below your tier's level, we'll email you 30 days in advance.
How many points will I earn on a purchase?
You earn 1 point per $1 you pay, multiplied by your tier: Member 1×, Silver 1.25×, Gold 1.5× and Diamond 2×. For example, a Gold member who pays $100 earns 150 points. Points are based on the amount you actually pay, excluding shipping, taxes and any part paid with points.
When will my points arrive?
Shopping points are added to your account once your package is confirmed. Newsletter points are issued after 3 months of subscription and show as Pending until then.
Can I use points together with coupons?
Yes, points can be used together with coupon codes.
How do I use my points?
Log in and choose to use points at checkout. 100 points = $1, and points can cover up to 20% of your item total. Points can't be used for shipping or taxes, exchanged for cash or transferred.
Why were points removed from my account?
Points are removed when an order is returned or canceled, or when they expire. If you used points on an order that is later returned or canceled, those points go back to your account.
Where can I see my points history?
Log in and go to your account to see your balance, tier progress and full history, including date, activity, points and status.